KPME Content Development (Regional Financial Trainer)

About the client:
Our client is involved in providing technical trainings typical to the qualifications of the banking sector of the region. They are an independent entity and associated with the region’s noteworthy institutions associated to the financial sector. They provide training adhering to local and international training practices.

What was the client’s training objective?
The client had approached Kaplan with 3 modules for delegates who were looking for qualifications in the sectors of:

  • Retail Banking
  • Credit Advisory
  • Foreign Exchange

 
The client wanted integrated content to train their delegates with a comprehensive program for the courses they would wish to undertake with the client in any or all of the above-mentioned modules. The client would provide the basic materials from which an interactive content was to be delivered and wanted a basic guide on how to train each of the modules.

How did Kaplan Professional ME work with the client to develop the solution?
A collaboratively customized content was developed for each module. The content for each module was developed by conducting multiple rounds development and revision with the teams at Kaplan. Each Module was divided into 5 steps:

Phase 1: Classroom slides, In-slide questions, Practice test questions
Phase 2: Question bank
Phase 3: Mock exams, Gating exam
Phase 4: Secret sauce
Phase 5: Trainer’s guide

How was the content delivered?

  • The content was delivered over a span of 4 months.
  • Initially, the slides were developed from which 500 questions were made for each module.
  • The Secret Sauce covered the basics of each module in a very comprehensive and precise manner.
  • The Trainer’s Guide provided a detailed thorough understanding to the trainer on how to teach the slides in a classroom.
  • The entire content was then translated into Arabic and delivered to the client

Which aspects were appreciated by the client?

  • Collaborative customisation of program and content through consultative approach
  • Industry experienced trainer, ex-financial modeler conducting the interactive delivery
  • Comparative case study approach based on regional as well as globally renowned brands
  • Comprehensive support material for effective embedding of learning
  • Project management geared towards well-executed programme

Which aspects were appreciated by the client?

  • “Lots of material covered at a good pace. I wasn’t overwhelmed with the content. Our facilitator was helpful & very knowledgeable about the course content. Provided many real-life examples throughout the training”
  • “The trainer was extremely knowledgeable & answered any questions raised comprehensively”
  • “The training content was very well structured!”