The terms and conditions listed below govern the training contract between you and all Kaplan entities. With due notice, Kaplan reserves the right to transfer this training contract to a third-party training provider. In circumstances of such a transfer, the terms and conditions stated below shall continue to be binding on both parties to the contract.

Program

  • The Program refers to any course organized by Kaplan Professional ME
  • Student / Delegate refers to a candidate enrolled for any of the Programs with Kaplan Professional ME.

Exclusions

  • The CFA, ACCA Institute, or IMA enrolment and registration fees are not included in the Program fees. This fee is set by the CFA, ACCA Institute or IMA and is payable directly to the relevant bodies.
  • The cost of study materials may or may not be included in the Program Fee. In cases where it is not included, material may be purchased from Kaplan Professional ME where available.

Program Schedule

Kaplan Professional ME reserves the right to make variations to Program content, dates, venues, and timings if such action is deemed necessary.

  • Classes are subject to cancellation due to unforeseen circumstances. Any such changes in the schedule will be communicated via email or SMS on the given student’s registered details with Kaplan Professional ME.
  • Students are responsible for regularly checking the Kaplan Professional ME website (www.kaplanprofessionalme.com) for the latest class, event schedules, and venue details.
  • Students are responsible for regularly checking their registered e-mail address/SMS messages for communications from Kaplan Professional ME. Communications will be sent to only one email address provided by the student.
  • Trainers will be available as scheduled by the Operations team. In no circumstances will any trainer will be changed to suit the demands as per students in the respective batches. Kaplan Professional ME takes the complete authority to place tutors to deliver classes as per the availability.
  • The WhatsApp Group has been initiated to build networking and act as a common study ground where all candidates can learn and grow equally. Any sort of unethical conduct in terms of language, GIFs, and use of foreign language except for the medium of English or inappropriate language against the Trainers will be taken into serious consideration and Kaplan Professional ME reserves the right to terminate the student upon immediate effect.
  • Students are responsible for notifying us immediately of any change in contact number and/or email address. Kaplan Professional ME cannot be responsible for any classes missed if we are not provided with your current contact details in a timely manner.
  • If a student misses classes, we do not conduct Individual catch-up classes. Students are responsible to watch the Online Schweser Video lectures given to them on complete registration and can come in for doubt clearing if required.
  • In circumstances where a student has taken modular classes for selected topics. There will be a charge per class and no further extensions can be made if the agreed topics have been missed in that particular batch to any other batch. CFA Books can be purchased separately in such a circumstance if required by the student.

Study Materials

  • Students will get one copy of the slide handout for each study session/topic. Students who have misplaced or lost their study materials will not be given additional copies. For students who fail to attend classes, all handouts, and other classroom material will be distributed in the next class.
  • All study tools provided are to be used by the student and no one else.
  • All purchases are non-refundable.
  • The teaching method and methodologies contained in the material supplied are confidential and proprietary to Kaplan Professional ME and are not to be transferred or divulged to any other person by the resale of the material or otherwise.
  • Pirated copies of CFA Books are not permitted to be brought into class.

Payment terms

General

  • The Country of Merchant Domicile is the UAE.
  • Kaplan Professional ME will NOT deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
  • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  • Initial installment for registration, of course, must be a total of the value of Study Material and Online access granted.
  • Under any circumstances, if a student wishes to pull back the current month cheque to pay via a different mode submitted for installments, the Cheque holder or Student is responsible to inform us 5 days in advance and request the same via email.
  • We accept payments online using Visa and MasterCard credit/debit cards in AED.
  • In case payments are done by a third party, students are required to provide an authorized letter from the cardholder and emirates id copy to proceed with their installment’s payment.

Registration Criteria

For the CFA Program

(1) For Enhanced Prep Pro, Enhanced Premium Pro, Prep Pro & Premium Pro
    • Students can pay the full course fee upfront to complete their registration or may alternatively opt to pay their course fees in up to 3 equal installments.
    • A processing fee of 200 AED will be charged to students opting for the installment method of payment.
    • Post-dated cheques will be required before the course start date. Study Materials and Online access will be granted upon receiving the same.
    • The Course amount is to be paid up fully 2 weeks before the course end date.
    • The enrolment will not be complete unless all of the above under Registration Criteria for Enhanced and Prep Pro Courses are adhered to and provided for.
    • For company-sponsored candidates, payment will be required 1 month before the course end date unless an official purchase order is provided in which case payment needs to be received no later than 1 week after the course end date.
(2) For Revision Pro only
    • Students are required to pay the full course fee upfront to complete their registration.
    • For company-sponsored candidates, payment will be required 1 week before the course end date unless an official purchase order is provided in which case payment needs to be received no later than 1 week after the course end date.

For the CMA Program

(1) For Prep Pro and Combo
  • Students can pay the full course fee upfront to complete their registration process.
  • For company-sponsored candidates, payment will be required 1-month post to the course end date unless an official purchase order is provided, in which case payment needs to be received no later than 1 month after the course end date.
  • Students may alternatively opt to pay their course fees in up to 2 equal installments.
    • Post-dated cheques will be required before the course start date.
    • The full amount is to be paid 2 weeks before the course end date. Study Materials and Online access will be granted upon receiving the same.
    • The enrolment will not be complete unless the above criteria under CMA Prep Pro and Combo are provided.
(2) For Revision Pro only
  • Students are required to pay the full course fee upfront to complete their registration process.
  • For company-sponsored candidates, payment will be required 1 week before the course end date unless an official purchase order is provided in which case payment needs to be received no later than 1 week after the course end date

For the ACCA Program

  • The ACCA OnDemand package includes the books and access to the My Kaplan online portal.
  • The study materials provided along with online access will be valid for up to two exams sitting. If a student wishes to extend to the third exam window a fee of 50 Euro will be applicable to grant extended access to one’s online portal.
  • ACCA study material purchases made by an Individual or Corporate must be paid upfront for the ACCA Live Online or On-Demand Package. All purchases are non-refundable.
  • Pass guarantee is eligible for all our face to face courses, subject to a 100% attendance for the batch enrolled by the candidate
  • A candidate can avail of up to 2 installments (as an option) for our face-to-face classes. Half up front and the other via a Post-dated cheque to be received for complete registration into the course program.
  • A processing fee of 200 AED will be charged to students opting for the installment method of payment.
  • All exemptions and exam fees must be clarified by the student directly from the ACCA body by reaching out to them at students@accaglobal.com.
  • All General terms and conditions mentioned in this agreement are applicable to the self-study program.

For Executive Education

  • Students are required to pay the full course fee upfront to complete their registration process.
  • For company-sponsored candidates, payment will be required 1 week before the course end date unless an official purchase order is provided in which case payment needs to be received no later than 2 weeks after the course end date.

Class Conduct – Rules and Regulations

  • Students are not allowed to record using any photographic, audio or video device any Kaplan Professional ME Program or part thereof.
  • Students are requested to switch off their mobile phone or keep it on silent mode once the class has commenced.
  • Students are requested to assist in ensuring that Kaplan Professional ME remains litter-free, safe, and a healthy working environment.
  • The classroom and offices of Kaplan Professional ME are non-smoking zones.
  • Kaplan Professional ME reserves the right to terminate the Program enrolment of any Student acting in a manner that impairs, interferes with, or obstructs the orderly conduct, process, or functioning of the Program. In such a case, there will be no refund of the Program fees.
  • If students are using the rooms in a third-party venue for self-study, they must abide by the venue’s policies or they may lose the privileges to use these facilities.

Termination of Registration

  • Kaplan Professional ME reserves the right to terminate the registration of the Student should he/she fail to comply with the aforementioned Terms and Conditions.
  • The decision of the management will be final and abiding.

Personal Injury

  • Kaplan Professional ME is not responsible for any injury caused by or to the Student or any other person by the Student, nor for the loss or damage to any personal property of the Student or caused by the Student arising from participation in the Program, attendance at Kaplan premises or from the activities of Kaplan.
  • The Student agrees to participate in the Program at his or her own risk and agrees to release Kaplan Professional ME, its employees, agents, and contractors from any claim which the Student might otherwise, be able to make.

Limitation on Damages

  • Kaplan’s maximum liability relating to services under these terms and conditions shall be limited to the amount paid to Kaplan Professional ME by the Student.
  • The customer using the website who is Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

VAT

  • The company is registered as “Kaplan Professional ME”.
  • TRN number is: 100331643500003
  • As per the rules & regulations issued by UAE Federal Tax Authority (FTA), companies are required to charge 5% VAT for all goods and services delivered from 1st January 2018.

Governing Law and Jurisdiction

  • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE

Entities under Kaplan Professional Middle East

  • KAPLAN DUBAI LIMITED DUBAI BRANCH
  • KAPLAN PROFESSIONAL ME LIMITED ABU DHABI
  • KAPLAN SAUDI ARABIA LTD