General

  • Refunds will be done only through the Original Mode of Payment. The Refund Process will be completed in 22 working days by Kaplan Dubai Limited Dubai Branch. Public Holidays do not count as part of the Refund process.
  • If for any reason the cardholder has changed his banking card from the previously recorded one, he or she is solely responsible to notify us with the same and in such a circumstance a bank transfer will be done. A 3% processing fee would be applicable upon such bank transfers.
  • Kaplan Dubai Limited Dubai Branch will not be responsible for any delays caused by its intermediary partners in the due process of refund.
  • If for any reason the batch does not go through, a full refund or deferral will be provided.
  • No Study Material given out upon initial registration will be taken back on a request of refund or deferral by the student.
  • If a student has deferred once they will not be able to defer or withdraw from the same course in the future.
  • If a student wishes on a one-time program deferment to the subsequent term during the first month of the respective batch launch, we would proceed to do so on a mandatory formal email received from the student’s end with a valid reason to Kaplan and would confirm over the same.

For the CFA Program
For Enhanced Prep Pro and Enhanced Premium Pro, Premium Pro and Prep Pro

Prep Pro and Premium Pro

  • Before (and including) the 6th scheduled class from the date of registration, the student can withdraw or defer in the first month from the Program. If a student opts to withdraw, they will receive a program fee refund after deducting the cost of classes (if held already) calculated at AED 300 per class and taking into account the cost for Study Material at AED 2258.
  • To avail of a refund or to defer the course the student would have to communicate the same to the student coordinator or the program advisor by written mail latest by the 6th scheduled class of the course. No refunds or deferrals will be considered on oral communication post the 6th scheduled class of that course.
  • A flat amount of AED 500 is not refundable for in-class material given out.

(2) For Revision Pro only

  • Students can cancel or defer their registration to the Revision Pro if they notify Kaplan Dubai Limited Dubai Branch by email before the start date of the course. Fees paid for Revision pro will be refunded in this instance. All initial discounts applied will be revoked.
  • There will be no refund or deferral if the student cancels registration during or after the course start date.

(3) For Kaplan Schweser Study Materials

  • Purchases of product packages, downloads, eBooks, electronic and online products/services, extended online access, and previous year sales are final and non-refundable.
  • All associated shipment costs, including duties, customs, and/or brokerage fees, are non-refundable and are the responsibility of the customer.

For the CMA Program

(1) For Prep Pro only

  • Before (and including) the 3rd scheduled class from the date of registration, the Student can withdraw or defer from the Program and receive a Program fee refund after deducting the cost of classes (if held already) calculated at AED 500 per class.
  • There will be no refunds or deferrals after the 3rd scheduled class from the date of registration.
  • A flat amount of AED 2300 per part is not refundable for WILEY and in-class material were given out
  • A flat amount of AED 500 is not refundable upon accessing the Kaplan Dubai Limited Dubai Branch online portal

(2) For Revision Pro only

  • Students may cancel registration or defer until 1 week before the course start date (not the start date of the level, batch, or city enrolled in) to avail of a 100% refund
  • There will be no refund or deferral if the Student cancels the registration within 1 week before the course start date
  • A flat amount of AED 500 is not refundable upon accessing the Kaplan Dubai Limited Dubai Branch online portal

(3) For Combo

  • If a candidate registers for both parts at the same time, he must attend classes within one year and notify Kaplan Dubai Limited Dubai Branch 2 weeks before the course start date for refunds or deferrals

For Executive Education

  • The Delegate may cancel registration until 1 week before the Program start date for a full Program fee refund
  • There will be no refund if the Delegate cancels the registration within 1 week before the Program start date