Empowering Fresh Graduates for Success in the UAE Banking Sector

KPME Empowering Fresh Graduates for Success in the UAE Banking Sector

The Background

The UAE’s central banks have established strategies and policies aimed at fostering sustainable growth in the banking sector. The year 2023 showed significant progress, and 2024 is set for continued expansion and recovery.

Dedicated to meeting the human resources demands of the UAE banking sector, our client offers a comprehensive array of degree programs and diplomas in banking and finance, along with various training initiatives focused on banking and insurance sectors.

The Challenge

In alignment with the objectives of the central banks, our client aimed to equip their students with the requisite skills to thrive in finance roles. Their goal was to cultivate knowledgeable and capable bankers, adept not only in banking principles but also in effective leadership practices. By preparing fresh graduates for the banking sector, they aimed to contribute to the enhancement and sustainable growth of the UAE banking industry.

The Solution

To support the client’s objectives, Kaplan developed a comprehensive training program delivered across multiple locations. This program allowed participants to engage with a wide range of banking and finance subjects, gaining valuable insights into various banking products, operational mechanisms, and the regulatory framework that governs the industry.

The training program was designed as a blend of essential knowledge and practical skills, empowering professionals within the banking sector. Participants explored diverse areas such as banking practices, customer-centric methodologies, and financial operations and analysis. This holistic approach ensured that they were equipped with the acumen necessary for success in their respective roles.

Moreover, participants had the opportunity to follow specialized pathways that focused on key skills relevant to client interactions and banking operations. Alongside technical expertise, the program emphasized behavioral and leadership development, enhancing interpersonal skills crucial for effective communication and collaboration in the workplace.

Our training approach combined several key elements to ensure an effective and enriching learning experience. We strategically utilized interactive and realistic business cases, tailored to the UAE banking industry, ensuring topics were relevant and engaging. Through a series of practical exercises and assignments, we focused on nurturing functional skills and tools essential for participants’ current roles. Following each phase, a comprehensive final exam was conducted to assess participants’ understanding and proficiency.

To ensure seamless execution and attainment of all the objectives, the Kaplan project services team provided end-to-end project management. Spearheaded by an experienced project manager, our team oversaw all project stakeholders, facilitated remote operational support, and maintained robust project communication channels to ensure the program’s success.

The Impact

With a stellar 80% effectiveness rating in achieving its objectives, the training program received exceptional feedback. The learning content, the trainer, and the knowledge and skills gained through the training were highly praised with a remarkable 84% satisfaction rating.

The program provided participants with a broad understanding of the banking and finance sector, encompassing operations, management, legal and ethical considerations. It equipped them with the skills necessary to handle various banking functions and compliance issues, enhancing their ability to work effectively within the industry while upholding high standards of integrity.

Looking to elevate your team’s performance? Reach out to us at info@kaplanme.com for your team’s training needs.