Learning and Development

Course Start Date: 2nd July

Training Duration: 4 Days

Practical application through exercises: Build a draft L&D strategy. Practice every tool and function learned in the program by applying on relevant work scenarios.

Learning Outcomes


Learn what Learning and Development is and how it can support the achievement of organizational objectives


Identify different roles in Learning and Development - their responsibilities and activities


Build a list of skills and knowledge areas required to be a Learning and Development professional

Be able to devise a strategy to meet your organization’s learning and development needs

Course Outlines

  • Introduction to Learning & Development
  • Concepts of human development
  • Goals of Learning & Development in an organization
  • Different roles in Learning & Development
  • Skills required of L&D professionals
  • L&D models that guide strategies e.g. 70-20-10 framework
  • Effective L&D processes
  • Essential components of a successful L&D strategy
  • Understanding organizational objectives and learning needs
  • Job competencies and skills gap analysis
  • Levels of learning needs
  • Gathering information – individual and group level
  • Conducting an effective Learning Needs Analysis
  • Prioritizing needs and evaluating learning
  • Common pitfalls to avoid
  • Team growth and development
  • Methods for individual and team learning
  • Team and individual performance
  • Choosing the right learning and training method
  • Designing learning experiences
  • Role of L&D in developing high-performing teams
  • Reward and recognition through learning
  • Learning analytics
  • Effective documentation and record-keeping of learning activities
  • Collecting learning data
  • Implementing learning analytics
  • Calculating learning analytics ROI
  • Using dashboards to present learning data analytics